Facebook Icon Image Google Plus Icon Image Twitter Icon Image Logo Image

Planning and Designing Effective Metrics

Planning and Designing Effective Metrics Image

Book details:

Categories: Apress , Effective
Posted:Jun 30 2016
Book format:PDF
Book size:1.73 MB

Book Description:

Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn't it be great to have a fast, simple explanation of how to plan for and then design measurements to improve your organization?Planning and Designing Effective Metrics-an abridged version of author and metrics expert Martin Klubeck's Metrics: How to Improve Key Business Results-provides that explanation and the tools you'll need to make your organization more effective. Not only does this brief book explain the "why" of metrics, but it walks you through a step-by-step process to create a clear picture of organizational health and how well you satisfy customer needs.This book:Provides a guide for planning and designing useful metrics based on your unique organizational needsOffers the theory behind metrics to help you get exponentially better practical resultsShows how to select and use the proper tools for creating, implementing, and using metricsProvides examples of how to identify, collect, analyze, and report metrics that will be immediately useful for improving all aspects of the enterprisePlanning and Designing Effective Metrics will help you to measure the right things, the right way-the first time. No wasted effort, no chasing data. You will learn how to create valuable measures of organizational success, like repeat customers, customer loyalty, and word-of-mouth advertising. That will help you not only to improve organizational results-you'll also multiply your career opportunities.What youll learnUnderstand the difference between data, measures, information, and metricsIdentify root performance questions to ensure you build the right metricsDevelop meaningful and accurate metrics Formulate practical answers to data-based questionsLearn one of the most powerful methods yet invented for improving organizational resultsWho this book is for Planning and Designing Effective Metrics was written for managers in the for-profit and nonprofit worlds who need to improve key results: department heads, middle managers, analysts, IT professionals, and change agents. Table of ContentsIntroduction: Who, What, Where, When, Why, and How You Use MetricsEstablishing a Common Language Where to Begin: Planning a Good MetricUsing Metrics as IndicatorsTriangulation: Essential to Creating Effective MetricsEstablishing Standards and BenchmarksAppendix: Metrics Tools to Use and Useful Resources

Download Link:

Related Books:

Turnaround, Shutdown and Outage Management 2nd Edition Image

Turnaround, Shutdown and Outage Management 2nd Edition

Jun 30 2016 Shutdown management is project management of a special kind: managing the repair, replacement or maintenance of critical systems. Manufacturing and process plants, computer systems, airliners, and many other systems must be regularly closed down or taken out of service for planned maintenance operations. This book provides a complete shutdown project planning guide along with a new, detailed model of excellence and step-by-step project guide. In a critical field, this book shows the maintenance manager or project leader how to get the job done correctly. * Covers all aspects of major maintenan...



Jun 30 2016 If you've ever been curious about any of the multitude of internet acronyms, the web technologies they represent, and how they can benefit you, this book is a great place to start. This book covers all the necessary topics to get up and running with HTML, XHTML, and CSS while offering readers a guide to modern, standards-based design. Key tasks covered in the book include setting up a Web page, reducing image resolution, creating radio buttons, adding a hit counter, adding an embedded sound, adding content from other sites such as integrating a blog and creating an RSS feed. Large topics are b...

Designing Effective Database Systems Image

Designing Effective Database Systems

Jun 30 2016 'Riordan covers core skills for any developerdatabase design and developmentin a perfect amount of detail. This book should be on every professional developer's reading list. Duncan Mackenzie, developer, Microsoft (MSDN) 'Designing a database is not a trivial subject. Riordan brings experience and clear explanations to a fundamental part of software development. Patrick Birch, database and technical writing consultant 'If you buy only one book on database design, make it this one. Riordan has a talent for explaining technical issues in simple language, without over simplifying. Brendan Reyno...

Measuring the User Experience Image

Measuring the User Experience

Jun 30 2016 Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide s...